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21 lines
1.6 KiB
TeX
21 lines
1.6 KiB
TeX
\chapter{Introduction}
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\label{ch:Introduction}
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\section{Motivation}
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\label{sec:Introduction:Motivation}
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Product configuration supports companies in their sales process, it reduces costs and decreases time needed to produce an offer for a product \cite{shafieeCostBenefitAnalysis2018}. Usually configuration is done by one user but for complex decisions the risk that a single user will make mistakes increases therefore making the decision in a group can yield better results \cite{felferningGroupBasedConfiguration2016, felfernigGroupDecisionSupport2011}. Unfortunately groups are not immune to group biases and group dynamics that can reduce the benefits of group decisions \cite{kerrBiasJudgmentComparing1996}.
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There exists work on recommender systems for configuration and there are recommender systems for groups but there has not been any work on how to combine these. A recommender system, can help reduce influence of group behaviour and thereby increases the benefit of groups making more rational decisions than individuals \cite{charnessGroupsMakeBetter2012}.
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\section{Research Question}
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\label{sec:Introduction:ResearchQuestion}
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\begin{enumerate}
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\item How can decision-making in group configuration processes be supported (through recommender systems)? (central question)
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\item Which requirements do configuration systems for collaborative decision-making have?
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\item How does group hierarchy and structure influence the decision-making process in group based configuration scenarios?
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\end{enumerate}
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\section{Structure}
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\label{sec:Introduction:Structure}
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\todo[inline]{describe structure of the proposal}
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