bachelor_thesis/30_Thesis/sections/20_related_work.tex

\chapter{Related Work}
\label{ch:Related_Work}

This chapter discusses related work. The approaches presented are either group recommenders, group-based configuration systems or recommender systems for configuration. However no literature combines these approaches to get a group recommendation for group-based configuration.

\section{Group Recommender Systems}
\label{sec:Related_Work:GroupRecommender}

\begin{description}[style=unboxed, leftmargin=0cm, font=\normalfont]
    \item[\citeauthor{choudharyMulticriteriaGroupRecommender2020} \cite{choudharyMulticriteriaGroupRecommender2020}] propose a multi-criteria group recommender system. An analytical hierarchy process is used to learn priorities for film features like story, action, direction and to then make a number of best recommendations for a group of users. Their approach works well for film selection and they observe that it is easier to make recommendations for homogenous groups than for random groups. Also small groups receive better recommendations compared to large ones.

    \item[\citeauthor{chenInterfaceInteractionDesign2011} \cite{chenInterfaceInteractionDesign2011}] looks at interface and interaction designs that support the overall group and does not only consider each user individually. Chen designs a music recommendation system \emph{GroupFun} with a focus on groups that tries to enhance mutual awareness and transparency. \citeauthor{chenInterfaceInteractionDesign2011}'s assessment is that this work is still in a preliminary stage. Further work in that area was conducted by \citeauthor{chenEmpatheticonsDesigningEmotion2014} \cite{chenEmpatheticonsDesigningEmotion2014} looking at emotional awareness in groups and how this can be visualised in a user interface. 
\end{description}

\section{Group-Based Configuration}
\label{sec:Related_Work:GroupBasedConfiguration}

\begin{description}[style=unboxed, leftmargin=0cm, font=\normalfont]
    \item[\citeauthor{felferningGroupBasedConfiguration2016} \cite{felferningGroupBasedConfiguration2016}] introduce basic definitions of group-based configuration task, show what conflicts can occur, how to deal with inconsistencies in preferences among group members and how to integrate different decision heuristics into this process.

    \item[\citeauthor{velasquez-guevaraMultiSPLOTSupportingMultiuser2018} \cite{velasquez-guevaraMultiSPLOTSupportingMultiuser2018}] implement a web-based simultaneous group-based configuration system that uses constraints. Hereby each user configures according to their own preferences and the system proposes a configuration according to different strategies. These strategies are maximization of selections (which means finding the solution with the largest number of features selected), minimizing conflicting selections (which means to minimize the inclusion of features that have conflicts) and to prioritize decisions from some users.
\end{description}

\section{Recommender Systems for Configuration}
\label{sec:Related_Work:RecommenderSystemsForConfiguration}
\begin{description}[style=unboxed, leftmargin=0cm, font=\normalfont]
    \item[\citeauthor{falknerRecommendationTechnologiesConfigurable2011} \cite{falknerRecommendationTechnologiesConfigurable2011}] provide an overview of recommendation approaches for configuration to improve usability of configuration systems. They look at feature recommender to recommend which features in a configuration would be useful to have and at value recommender for these features. Additionally they discuss approaches for ranking and recommending explanations for inconsistencies between customers requirements and product rules however they do not provide any recommendations and point towards further needed research.
      
    \item[\citeauthor{rubinshteynEntwicklungHybridenRecommender2018} \cite{rubinshteynEntwicklungHybridenRecommender2018}] looks at different approaches to recommendation and implements a prototype with CAS Merlin Configurator which uses a hybrid recommender system. His prototype combines constraint-based filtering with collaborative filtering and achieves better results in terms of precision than non-hybrid systems using collaborative filtering and constraint-based recommendation. In terms of recall his hybrid does not surpass the high numbers of constraint-based recommendations but improves upon collaborative-filtering. 

    \item [\citeauthor{benzMoeglichkeitenIntelligenterEmpfehlungssysteme2017} \cite{benzMoeglichkeitenIntelligenterEmpfehlungssysteme2017}] uses a constraint based recommender that uses fuzzy logic to relax constraints and thereby reducing the amount of times where the recommender is unable to make recommendations. With his approach a product manager has direct influence on the recommendations. Rules for recommendations hereby are not automatically learned but only manually created and relate to predefined user interest categories.

    \item [\citeauthor{ullmannEntwurfUndUmsetzung2017} \cite{ullmannEntwurfUndUmsetzung2017}] implements a recommendation engine that is able to estimate customer budgets, a k-nearest neighbour classifier for finding a base configuration and non-negative matrix factorization combined with nearest neighbour to find configurations for specific users. \par

    \item[\citeauthor{wetzelPersonalisierterUndLernender2017} \cite{wetzelPersonalisierterUndLernender2017}] combines collaborative filtering and click-stream analysis. For collaborative filtering he implements three filtering algorithms: k-nearest neighbour, weighted majority voting and non-negative matrix factorization. Collaborative filtering is used to find configurations that are similar to the current configuration. Click-stream analysis is done by using n-grams and the Smith-Waterman algorithm. \citeauthor{wetzelPersonalisierterUndLernender2017} also tries to use click-stream data in combination with Markov chains to give recommendations on how configuration options should be ordered in a configuration form but click-streams do not yield any improvements in terms of accuracy and recall.
\end{description}