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69 lines
4.1 KiB
TeX
69 lines
4.1 KiB
TeX
\documentclass{article}
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\usepackage[utf8]{inputenc}
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\usepackage[english]{babel}
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%% --------------------------------
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%% | Quotation |
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%% --------------------------------
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\usepackage{csquotes}
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\MakeOuterQuote{"}
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\title{Collaborative Decision-Making in Group-Based Configuration Processes}
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\author{Hannes F. Kuchelmeister}
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\date{October 2019}
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%% | Bibliography |
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\usepackage[citestyle=numeric,style=numeric,sorting=none, maxnames=2, giveninits=true, backend=biber]{biblatex}
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\addbibresource{topic.bib}
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%% | Content |
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\begin{document}
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\maketitle
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\section{Motivation}
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Product configuration supports sales processes in companies through the possibility to structure and update knowledge about a product. A product configurator guarantees only valid product configurations are sold by a sales person. Usually, configuration processes are only done by a single user \cite{felferningGroupBasedConfiguration2016, velasquez-guevaraMultiSPLOTSupportingMultiuser2018a}.
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In complex group configuration processes the risk of a single user making a mistake increases \cite{felfernigGroupDecisionSupport2011}.
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Example scenarios are software release planning, travel planning, and construction planning \cite{felfernigOpenConfiguration2014}.
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All of these scenarios are group based configuration processes which are called "collaborative configuration", "community configuration", or "group-based configuration" \cite{felferningGroupBasedConfiguration2016, felfernigOpenConfiguration2014,mendoncaCollaborativeProductConfiguration2008,felfernigKnowledgebasedConfigurationResearch2014}.
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In a group based configuration processes a group of people collaboratively configures a product which results in a configuration that ideally includes all preferences of participants. Implementation of such processes build upon concepts for collaboration, decision-making and require additional functionality such as recommender systems for finding solutions and conflict resolution \cite{felfernigKnowledgebasedConfigurationResearch2014}.
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%TODO: Research gap and previous work -> are there many existing methods?
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Furthermore, groups often have hierarchies or split competences that need to be considered. Moreover, decision processes in groups are not always democratic and individual members can have different roles.
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\section{Objectives}
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It will be investigated which methods and tools exist and are suitable to aid in group based configuration processes to support decision-making in these contexts. Identified methods and tools will be used in a holistic and generic approach.
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The implementation will be done on the basis of \it{ CAS Configurator Merlin \copyright } of \it{ CAS Software AG }. The suitability to aid users in configuration processes with this approach will be evaluated based on realistic scenarios. In addition, possible limitations and improvement potential will be discussed.
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\section{Research Questions}
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\begin{enumerate}
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\item How can decision-making in group configuration processes be supported (through recommender systems)? (central question)
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\item Which requirements do configuration systems for collaborative decision-making have?
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\item How does group hierarchy and structure influence the decision-making process in group based configuration scenarios?
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\end{enumerate}
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\section{Methods}
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"Design Science Research" is used based on the definitions of K. Peffers et al. The thesis is divided into six activities: "Problem Identification and Motivation", "Objectives of a Solution", "Design and Development", "Demonstration", "Evaluation", and "Communication" \cite{peffersDesignScienceResearch2007}.
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These steps are grouped into three self-contained work packages \cite[p.~6]{offermannOutlineDesignScience2009}.
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\subsection{Problem Identification}
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\subsection{Design and Development}
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\subsection{Demonstration and Evaluation}
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\printbibliography[heading=bibintoc]
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\end{document} |