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01_Topic/topic.tex
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Product configuration supports sales processes in companies through the possibility to structure and update knowledge about a product. A product configurator guarantees only valid product configurations are sold by a sales person. Usually, configuration processes are only done by a single user \cite{felferningGroupBasedConfiguration2016, velasquez-guevaraMultiSPLOTSupportingMultiuser2018a}.
In complex group configuration processes the risk of a single user making a mistake increases \cite{felfernigGroupDecisionSupport2011}.
Example scenarios are software release planning, travel planning, and construction planning \cite{felfernigOpenConfiguration2014}. All of these scenarios are group based configuration processes which are called "collaborative configuration", "community configuration", or "group-based configuration" \cite{felferningGroupBasedConfiguration2016, felfernigOpenConfiguration2014,mendoncaCollaborativeProductConfiguration2008,felfernigKnowledgebasedConfigurationResearch2014}.
Example scenarios are software release planning, travel planning, and construction planning \cite{felfernigOpenConfiguration2014}.
All of these scenarios are group based configuration processes which are called "collaborative configuration", "community configuration", or "group-based configuration" \cite{felferningGroupBasedConfiguration2016, felfernigOpenConfiguration2014,mendoncaCollaborativeProductConfiguration2008,felfernigKnowledgebasedConfigurationResearch2014}.
In a group based configuration processes a group of people collaboratively configures a product which results in a configuration that ideally includes all preferences of participants. Implementation of such processes build upon concepts for collaboration, decision-making and require additional functionality such as recommender systems for finding solutions and conflict resolution \cite{felfernigKnowledgebasedConfigurationResearch2014}.
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\section{Objectives}
It will be investigated which methods and tools exist and are suitable to aid in group based configuration processes to support decision-making in these contexts. Identified methods and tools will be used in a holistic and generic approach. The implementation will be done based on the basis on "CAS Configurator Merlin" of "CAS Software AG". The suitability to aid users in configuration processes with this approach will be evaluated based on realistic scenarios. In addition, possible limitations and improvement potential will be discussed.
It will be investigated which methods and tools exist and are suitable to aid in group based configuration processes to support decision-making in these contexts. Identified methods and tools will be used in a holistic and generic approach.
The implementation will be done on the basis of "CAS Configurator Merlin" of "CAS Software AG". The suitability to aid users in configuration processes with this approach will be evaluated based on realistic scenarios. In addition, possible limitations and improvement potential will be discussed.
\section{Forschungsfragen}